Privacy Policy

Last updated: 4/3/2026

1. Introduction

LLM Intel ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service at llmintel.pro.

2. Information We Collect

2.1 Information You Provide

  • Account information (name, email address, password)
  • Payment information (processed securely through Stripe)
  • Project data (brand names, competitors, search queries)
  • Communication data (support requests, feedback)

2.2 Automatically Collected Information

  • Usage data (features used, time spent, interactions)
  • Device information (browser type, operating system, IP address)
  • Cookies and similar tracking technologies
  • Log data (access times, pages viewed, errors)

3. How We Use Your Information

We use the collected information to:

  • Provide, maintain, and improve our Service
  • Process your transactions and manage subscriptions
  • Send you updates, alerts, and notifications
  • Respond to your comments and questions
  • Analyze usage patterns and optimize performance
  • Detect, prevent, and address technical issues
  • Comply with legal obligations

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your data:

  • Data is stored on secure servers (Supabase/PostgreSQL)
  • Encryption in transit (HTTPS/TLS) and at rest
  • Regular security audits and updates
  • Access controls and authentication mechanisms
  • Data backup and disaster recovery procedures

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

  • Service Providers: Supabase (database), Stripe (payments), Cloudflare (hosting)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly authorize us to share information

6. Your Rights and Choices

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and data
  • Export: Download your data in a portable format
  • Opt-out: Unsubscribe from marketing communications

7. Contact Us

If you have questions about this Privacy Policy, contact us at: support@llmintel.pro

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