User Documentation

What is LLM Intel?

LLM Intel is an AI search analytics platform that tracks your brand visibility across AI search engines like ChatGPT, Claude, Gemini, and Perplexity. Monitor where your brand ranks, identify content gaps, and get actionable recommendations to improve your AI visibility.

Quick Setup

1. Create an account and choose your subscription plan
2. Create your first project (your brand or company)
3. Add competitors you want to track against
4. Create prompts (search queries) to monitor
5. View your first analytics in the Dashboard

Key Metrics

• AI Visibility Score: Overall percentage of queries where your brand appears
• Average Ranking: Your average position when mentioned (lower is better)
• Sentiment Score: Percentage of positive mentions vs negative
• Total Mentions: Total number of times your brand was mentioned

Filters

• Time Range: View data for 7 days, 30 days, 90 days, or all time
• Platform: Filter by specific AI model (ChatGPT, Claude, Gemini, Perplexity)
• Project: Switch between different brands/projects

Visualizations

• Platform Visibility: See your visibility percentage across each AI platform
• Market Share Chart: Compare your mentions against competitors
• Competitor Rankings: Table showing where you rank vs competitors
• Top Sources: Most cited websites influencing AI responses

Creating a Project

1. Click "Create Project" button
2. Enter your brand/company name
3. Add a description (optional)
4. Save the project

Managing Competitors

Add competitors to compare your brand visibility against them:

1. Select a project
2. Click "Add Competitor"
3. Enter competitor name and website
4. Competitor data will appear in analytics

Plan Limits

• Starter: 1 project, 5 competitors
• Professional: 2 projects, 20 competitors
• Enterprise: 10 projects, 30 competitors

Creating Prompts

1. Select a project
2. Click "Add Prompt"
3. Enter your query (e.g., "best CRM software for small business")
4. Save and run the prompt

Note: Prompts automatically run on all AI platforms available in your subscription plan.

Prompt Best Practices

• Use natural language questions your customers would ask
• Include comparison queries (e.g., "X vs Y")
• Test different query variations
• Focus on high-intent commercial queries
• Include location-specific queries if relevant

Viewing Results

For each prompt, you can see:

• Full AI response text
• Your brand's ranking position
• Competitor mentions and rankings
• Sentiment analysis
• Cited sources

Plan Limits

• Starter: 20 prompts per project, ChatGPT only
• Professional: 50 prompts per project, all 4 AI models
• Enterprise: 100 prompts per project, all 4 AI models

What You'll See

• Summary Metrics: Quick overview of visibility, ranking, sentiment, and mentions
• Sentiment Breakdown: Distribution of positive, neutral, and negative mentions
• Platform Performance: How you're performing on each AI platform
• Conversation Funnel: Visual representation of your brand's journey through AI conversations
• Recent Results: Latest query responses with full details

Conversation Funnel

The funnel shows:

• Initial Query: How often you appear in first responses
• Follow-up: Mentions in follow-up questions
• Final Decision: Presence in final recommendations

Understanding Gaps

Each gap shows:

• The prompt/query where you're missing
• Which competitor appears instead
• Their ranking position
• The AI platform (ChatGPT, Claude, etc.)

Taking Action

For each gap, you can:

• Mark as Addressed: After creating content to fill the gap
• Ignore: If the gap isn't relevant to your strategy
• View Full Response: Click to see the complete AI response

Strategy Tips

• Prioritize gaps where competitors rank highly
• Create comprehensive content addressing these topics
• Build authoritative backlinks to your content
• Monitor changes after publishing new content

Recommendation Types

• Visibility: Suggestions to increase overall brand mentions
• Ranking: Ways to improve your position in AI responses
• Sentiment: Actions to improve how you're perceived
• Content: Content creation opportunities
• Sources: Link building and citation strategies

Priority Levels

• High: Critical issues requiring immediate attention
• Medium: Important improvements with significant impact
• Low: Nice-to-have optimizations

Managing Recommendations

• Mark Complete: After implementing the suggestion
• Dismiss: If not relevant to your strategy
• View action items for step-by-step guidance

Source Analytics

For each source, you can see:

• Number of times cited
• Which AI platforms cite it
• Associated prompts/queries
• Whether it mentions your brand or competitors

Strategic Use

• Identify authoritative sites in your industry
• Target these sites for PR and link building
• Create content similar to frequently cited sources
• Monitor competitor source strategies

How It Works

1. Enter your industry or topic
2. System generates relevant query suggestions
3. Review suggested prompts
4. Add promising queries to your project

Query Categories

• Comparison queries (X vs Y)
• Best/top lists
• How-to questions
• Feature-specific queries
• Use case scenarios

Current Plan

View your active subscription tier and features:

• Plan name and pricing
• Renewal date
• Available features

Usage Limits

Track your usage against plan limits:

• Projects used / total allowed
• Prompts per project
• Countries tracked
• Competitors monitored

AI Model Access

See which AI platforms are available on your plan:

• ChatGPT (all plans)
• Claude (Professional & Enterprise)
• Gemini (Professional & Enterprise)
• Perplexity (Professional & Enterprise)

Starter - $29/month

• 1 project
• 20 prompts per project
• 1 country
• 5 competitors
• ChatGPT only
• Basic analytics

Professional - $99/month

• 2 projects
• 50 prompts per project
• 10 countries
• 20 competitors
• All 4 AI models (ChatGPT, Claude, Gemini, Perplexity)
• Advanced analytics
• Priority support

Enterprise - $500/month

• 10 projects
• 100 prompts per project
• Unlimited countries
• 30 competitors
• All 4 AI models
• Full analytics suite
• API access
• Dedicated support